Preferred FCU


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Welcome to the new Preferred Online Access! Log in below to access your accounts and the Bill Pay and eStatement sites.

Please enter your Account Number:
Please enter your password:
Forgot your password?

If this is your first time using Preferred Online Access (or first time using after April 1, 2012): To log in to this service the first time, there are a few simple steps to follow. Enter your ACCOUNT NUMBER where shown in the gray box, then enter your temporary PASSWORD as defined here:

  • Pref (case sensitive) plus
  • The last 2 digits of the primary members birth year, plus
  • The last 4 digits of the primary members social security number

For example, Joe Member, born 1963, with SSN 777-88-9999, would have the temporary password of Pref639999. Please note that the password is case sensitive.

After you have logged in using your account number and temporary password, you will be prompted to select a permanent password. The permanent password must be 8-20 characters and is case-sensitive. You will also be asked to choose and answer new Security Questions.

For additional assistance, please contact us at 616-754-7192.

Equal Housing Lender National Credit Union Administration
NCUA - Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government agency. Equal Housing Lender - We do business in accordance with the Fair Housing Law and Equal Opportunity Credit Act